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Privacy Policy

LOFTE (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth).

A man in an orange vest stands beside a large ship, part of the Marine Technical Support team during dockside operations

Information We Collect

We may collect the following types of personal information: 

  • Name, email address, phone number, and mailing address. 

  • Business and company details. 

  • Payment and billing information. 

  • Any other information you provide when contacting us or using our services. 

How We Collect Information

We collect personal information when:

  • You contact us via our website, email, or phone. 
  • You engage our electrical services. 
  • You sign up for newsletters or promotions. 
  • You interact with us on social media.

Use of Personal Information

We use your information to:  

  • Provide and manage our electrical services. 
  • Respond to enquiries and customer support requests. 
  • Process payments and invoices. 
  • Improve our website and services. 
  • Send marketing and promotional materials (you can opt out anytime). 

Disclosure of Information

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or loss. However, no method of data transmission over the internet is completely secure.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

Access & Correction

You have the right to access and correct your personal information. If you wish to do so, please contact us at admin@mecsgroup.com.au.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
PROGRID
Address: Unit 7, 16 Kearns Crescent, Ardross WA 6153
Email: info@lofte.au
Phone: +61 417 775 008
Website: https://progrid.com.au/